Terms of Service
Last updated: 28 January 2026
1. Agreement to Terms
These Terms of Service ("Terms") constitute a legally binding agreement between you and TourBuddy (Pty) Ltd ("TourBiddy", "we", "us", or "our") governing your access to and use of the TourBiddy website at tourbiddy.com and any related services (collectively, the "Service").
By accessing or using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use the Service.
2. Description of Service
TourBiddy is an AI-powered rate management platform designed for South African tour operators. Our Service helps tour operators manage supplier rate sheets, generate quotes, and streamline their booking operations.
The Service is currently in development. By joining our waitlist, you are expressing interest in being notified when the Service becomes available.
3. Eligibility
You must be at least 18 years old and capable of forming a binding contract to use the Service. By using the Service, you represent and warrant that you meet these requirements.
If you are using the Service on behalf of a business or organisation, you represent that you have the authority to bind that entity to these Terms.
4. Waitlist Registration
When you join our waitlist, you agree to provide accurate and complete information. You are responsible for maintaining the accuracy of your information.
By joining the waitlist, you consent to receive communications from us regarding the Service, including launch announcements and updates. You may unsubscribe at any time.
5. Acceptable Use
You agree not to:
- Use the Service for any unlawful purpose
- Attempt to gain unauthorised access to our systems or networks
- Interfere with or disrupt the Service or servers
- Submit false or misleading information
- Use automated means to access the Service without our permission
- Violate any applicable laws or regulations
6. Intellectual Property
The Service and its original content, features, and functionality are owned by TourBiddy and are protected by South African and international copyright, trademark, and other intellectual property laws.
You may not copy, modify, distribute, sell, or lease any part of the Service without our prior written consent.
7. User Content
When the Service launches, you may be able to upload content such as rate sheets and business information ("User Content"). You retain ownership of your User Content, but grant us a licence to use it as necessary to provide the Service.
You are responsible for ensuring you have the right to upload any User Content and that it does not violate any third-party rights.
8. Privacy
Your use of the Service is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal information.
9. Disclaimer of Warranties
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
We do not warrant that the Service will be uninterrupted, secure, or error-free, or that any defects will be corrected.
10. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, TOURBIDDY SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY.
IN NO EVENT SHALL OUR TOTAL LIABILITY EXCEED THE AMOUNT YOU PAID US, IF ANY, IN THE PAST TWELVE MONTHS.
11. Indemnification
You agree to indemnify and hold harmless TourBiddy and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising out of your use of the Service or violation of these Terms.
12. Termination
We may terminate or suspend your access to the Service at any time, without prior notice, for any reason, including if you breach these Terms.
Upon termination, your right to use the Service will immediately cease.
13. Changes to Terms
We reserve the right to modify these Terms at any time. We will provide notice of significant changes by posting the updated Terms on our website and updating the "Last updated" date.
Your continued use of the Service after changes become effective constitutes your acceptance of the revised Terms.
14. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the Republic of South Africa, without regard to its conflict of law provisions.
Any disputes arising from these Terms or the Service shall be subject to the exclusive jurisdiction of the courts of South Africa.
15. Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
16. Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and TourBiddy regarding the Service and supersede any prior agreements.
17. Contact Us
If you have any questions about these Terms, please contact us: